Security & trust

An AI on your sales calls has to earn trust first.

Sortiva says it's an AI, asks before it records, hands over to a human on request and stays inside the guardrails you set. For how we handle personal data on this website, read our privacy policy.

Trust

Your brand is on every call. We act like it.

01

It always says it's an AI

Every call opens with a clear disclosure. Leads know who they're talking to from the first sentence.

02

Consent before recording

Recording and transcription start only after the lead agrees. Regional consent rules are applied automatically.

03

A human, on request

If a lead asks for a person, Sortiva books the next available rep or warm-transfers live, depending on your rules.

04

Guardrails you set

Approved pricing only. No discounts, no roadmap promises, no off-topic detours. Every boundary is configurable.

05

Your data stays yours

Encrypted in transit and at rest, regional data residency, and call data is never used to train shared models.

06

Built for admins

SSO, role-based access, audit logs on every config change, and retention policies down to the individual call.

Have a security review to run?

Send us your questionnaire — we'll walk your security and legal teams through how Sortiva handles calls and data.